Shipping policy
Customer Care
Shipping & Delivery Policy
Overview
Orders typically ship the next business day. Orders placed before 12 PM PST typically ship the same day. We offer free standard shipping on orders over $50, pre-tax and after discounts. Once shipped, orders are generally delivered within 3–8 business days in the United States. For orders in U.S. Territories and APO/FPO/DPO, orders are generally delivered within 7 business days. We do not fulfill orders on Saturdays, Sundays, or public holidays — orders placed Friday–Sunday will ship out Monday. Any other fulfillment interruptions will be announced on our website and social media platforms.
Please note — for Overnight Shipping, orders must be placed before 12 PM PST to be fulfilled the same day. Overnight orders placed after 12 PM PST will ship out the following business day. We are unable to offer Expedited or Priority shipping to P.O. Boxes. If the address contains a P.O. Box, the order will be shipped via Standard Shipping Service.
Disclaimer
Leg Avenue is not responsible for packages once they leave our facility. This includes, but is not limited to, lost or stolen packages, carrier delays, or issues caused by weather or transit conditions. Without package protection, these issues are not eligible for refund or replacement.
Checkout+ Package Protection
We offer optional Checkout+ Package Protection at checkout. If your package is lost, stolen, or damaged in transit, you can file a claim directly through our claims portal for a replacement or refund. Replacement orders ship via standard UPS ground shipping. Claims are resolved within 24–48 hours. If protection was not purchased, lost, stolen, and damaged packages are not eligible for refund or replacement.
For full details, see our Return Policy.
Pre-Order Items
Some items on our site may be offered as Pre-Order. These products are not currently in stock but are available for purchase in advance of their expected arrival. Estimated shipping timelines will be clearly displayed on the product page, for example: "Pre-Order: Starts shipping Mid-May". Please note that these dates are estimates only and may change due to production timelines, transit delays, or other factors outside of our control.
Payment for pre-order items is collected at the time of checkout to reserve your item. If your order includes a pre-order item, that item will ship once it becomes available. Orders containing both in-stock and pre-order items may ship in multiple shipments. Pre-order items are not eligible for expedited or priority shipping methods — once shipped, standard transit times will apply based on the shipping method selected at checkout. We will notify you by email once your pre-order item has shipped.
Our shipping transit times are not guaranteed. The delivery dates are estimates and are subject to change without your approval due to uncontrollable circumstances. Circumstances may include: natural disaster, inclement weather, service interruptions, etc. All shipping fees — if charged, are non-refundable.
While we do all we can to ensure your order is delivered on time, legavenue.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc. You will be charged at checkout for your order, including any applicable shipping and tax charges. Legavenue.com currently ships to all 50 states and U.S. Territories. For orders outside of the US, please click here.
Shipping Options
All 50 U.S. States
| Shipping Method (In-Transit Time) |
Order Today Before (PST) |
Cost | Free Over |
|---|---|---|---|
| Standard (3–5 business days) |
12:00 PM | $5.95 | $50 |
| Expedited (2 business days) |
12:00 PM | $20 | N/A |
| Priority (1 business day) |
12:00 PM | $50 | N/A |
U.S. Territories & APO/FPO/DPO
| Shipping Method (In-Transit Time) |
Order Today Before (PST) |
Cost | Free Over |
|---|---|---|---|
| Standard (3–5 business days) |
12:00 PM | $9.95 | N/A |
Australia
We are pleased to offer shipping to customers in Australia. Orders ship via FedEx and are typically delivered within 5–7 business days once shipped. Shipping costs are calculated at checkout based on the order weight and delivery destination.
All prices shown on legavenue.com for Australian customers include GST. Orders shipped to Australia do not incur additional duty fees upon delivery. Please note that delivery timelines are estimates and may be affected by customs processing, carrier delays, or other circumstances outside of our control.
| Shipping Method (In-Transit Time) |
Order Today Before (PST) |
Cost | Free Over |
|---|---|---|---|
| FedEx International (5–7 business days) |
12:00 PM | Calculated at checkout | N/A |